Privacy Policy
A legal disclaimer
The information provided in this Privacy Policy is for general informational purposes only. This Privacy Policy describes how East Bay Online Tutoring collects, uses, and protects information from users of our website and services.
While we strive to keep this Privacy Policy accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or suitability of the information contained herein.
This Privacy Policy should not be construed as legal advice. If you have specific questions about privacy laws, data protection, or your rights as a user, we recommend consulting with a qualified legal professional.
East Bay Online Tutoring reserves the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting to this page. Your continued use of our services following any changes indicates your acceptance of the updated Privacy Policy.
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Last Updated: December 20, 2025
Privacy Policy
Effective Date: December 20, 2025
East Bay Online Tutoring is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and tutoring services.
1. Information We Collect
When you book tutoring services or contact us, we may collect:
- Your name and email address
- Phone number
- Student's name and grade level
- Subjects needing support
- Payment information (processed securely through Wix Payments, which supports credit/debit cards, Apple Pay, Google Pay, and PayPal)
We may also collect basic website usage information to improve our services.
2. How We Use Your Information
We use your information to:
- Provide and manage tutoring services
- Schedule and confirm tutoring sessions
- Process payments
- Communicate with you about your sessions or inquiries
- Improve our website and services
- Respond to your questions and requests
3. How We Protect and Share Your Information
We do not sell, trade, or rent your personal information to anyone.
We may share your information only with:
- Payment processors (Stripe, PayPal) to process transactions securely
- Website hosting (Wix) to operate our website
- Legal authorities if required by law
We use reasonable security measures to protect your information, though no online transmission is 100% secure.
4. Working with Minors
When providing tutoring services to students under 18, we require parental or guardian consent. Parents may review, update, or request deletion of their child's information by contacting us at any time.
5. Your Rights
You have the right to:
- Access the personal information we have about you
- Request corrections to inaccurate information
- Request deletion of your information
- Opt out of communications from us
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) to access, delete, or request information about your data.
To exercise any of these rights, contact us at support@eastbayonlinetutoring.com.
6. Cookies
Our website may use cookies to improve your browsing experience. You can control cookie settings through your browser preferences.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services means you accept the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:
East Bay Online Tutoring
Email: support@eastbayonlinetutoring.com
Phone: 925-508-7475
Website: eastbayonlinetutoring.com
By using our website and services, you agree to this Privacy Policy.